As a visitor, you will receive the confirmation email within 24 hours.

As an exhibitor, you will receive the confirmation email and payment confirmation within 24 hours.

*If you do not receive the above, please check your Junk/Spam Mail as it might have been filtered by your email server.

If you still have not received these emails after 24 hours, kindly notify us at support@techweek.mtdc.com.my.

Kindly email us at support@techweek.mtdc.com.my to request for Registration Confirmation copy.

Visitor- This is applicable for every individual that has completed their registration on the Main Page.

Exhibitor- This is applicable for industry related personnel that has completed their registration.

Kindly proceed to the Sign In page where you can click on the “Forgot Password” and follow the directions given to  receive the reset password link sent to your registered email. 

Kindly contact the Technical Support for assistance at support@techweek.mtdc.com.my

Kindly validate if your information was input correctly. If the problem still persists, please contact us at support@techweek.mtdc.com.my

The virtual page is accessible starting on the 15 March 2021 with limited access. The live session is accessible on the series program date.

Please contact the Secretariat by e-mail support@techweek.mtdc.com.my or alvirah@mtdc.com.my

Please contact the Secretariat by e-mail support@techweek.mtdc.com.my and abdul.hafiz@mtdc.com.my

Internet connection will be required to access the platform. 

Yes, you can. The platform available until 20 June 2021. 

Exhibition:

Yes, all the posters can be downloaded for reference.

Conference:

No, the slides and posters from the sessions cannot be downloaded and are considered protected property of the presenters. 

Please contact support@techweek.mtdc.com.my

All the LIVE sessions will be recorded and available for replay the day after the session has ended.

You are required to register on the virtual platform.

Most up to date computers and mobile devices such as laptops, desktops, and handheld tablets are capable of running the virtual event for you. Kindly contact our technical support at support@techweek.mtdc.com.my

Only one device (computer, laptop, tablet, phone) per account will be allowed to enter the platform at any one time.

You can communicate with the exhibitor through live chat and email. 

All registered visitors with Conference entry may gain access. Conference packages registration may be done during registration.

The Personal Data Protection Act is an act enacted by the Malaysian government in 2010 to protect individual’s personal data and it applies to any person who processes and any person who has control over or authorizes the processing of any personal data in respect of commercial transaction. 

The General Data Protection Regulation is a European-wide law that replaces the Data Protection Act 1998 in the UK. It places greater obligations on how organisations handle personal data. It came into effect on 25 May 2018. The GDPR applies to ‘personal data’, which means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.